FAQs (Professional B2B Q&A for Inquiry Reply)
Q1: How many ways can I control this parking lock?
A1: Standard version comes with 2 wireless remote controllers; optional Bluetooth mobile APP control, and 4G IoT remote management for large parking lot projects. Solar power module is also optional for outdoor lots without power supply.
Q2: Is it suitable for outdoor rainy & snowy parking lots?
A2: Yes, the whole machine reaches IP67 waterproof grade, all internal circuits are sealed and insulated. It can work normally in heavy rain, snow, high temperature and dust open-air environments.
Q3: What happens if a car accidentally hits the parking lock arm?
A3: Equipped with 180° elastic anti-collision buffer arm. When collided, the arm will automatically bend to buffer impact to protect the car and lock, meanwhile trigger a loud alarm to warn the driver, and the arm will reset automatically after the vehicle leaves.
Q4: How long does the battery last? Is solar energy a good choice?
A4: The standard D-type battery supports 5000+ lifting cycles, normally 6–8 months of daily use. Solar panel power supply is recommended for outdoor parking lots, which can charge automatically without frequent battery replacement.
Q5: Can we customize the product for our brand?
A5: Absolutely. We support OEM & ODM services: custom printed LOGO on the lock body, change housing color, adjust lifting height, upgrade control system, and customize outer carton packaging with your brand information.
Q6: What’s the installation difficulty? Do I need professional workers?
A6: Very easy to install. Just fix the lock on the ground with expansion bolts, no wiring required for battery models. One worker can finish installation within 10 minutes, we provide detailed English installation manual.
Q7: What’s your warranty policy?
A7: We offer 12 months full warranty for all our parking locks. If there are quality problems within the warranty period, we provide free replacement of damaged spare parts and technical guidance online.
Q8: Can this lock connect with a complete smart parking management system?
A8: Yes, our smart model supports docking with parking management software, license plate recognition cameras and EV charging piles, widely used in large-scale commercial parking lot intelligent transformation projects.
Q9: What’s your minimum order quantity?
A9: Small sample order (1–5 pcs) is acceptable for testing; bulk wholesale price starts from 50 pcs, and project large orders over 200 pcs get extra favorable factory price.
Q10: What certification do your parking locks have for export?
A10: Our products pass CE, ISO9001 quality certification, meet export standards for most countries in Europe, Asia, Africa and the Middle East, complete test reports can be provided for customs clearance.
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